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Purchasing from Arbelos

How to order

Online

All our products may be purchased online by credit card. Just use the "add to cart" buttons provided on each product page.

By post

Download a form (PDF format). Print a copy of the form, complete it and send it to us.

By fax or e-mail

Send us your requirements by fax or e-mail and we will send you a pro-forma invoice: contact details.

Request an order form

Contact us and we will send you more information and an order form: contact details.

Payment

We accept payment by cheque (payable to ‘Arbelos’) or by BACS (please contact us for details).

We are able to take secure payments from many countries by credit card via PayPal (you do not need a PayPal account to pay by credit card). Either shop online, or let us know your requirements and we will make the necessary arrangements. We are unable to accept credit card payments by phone.

Currency

All the prices given on this web-site are in Pounds Sterling. Payments by credit card are converted to your local currency by PayPal.

If you wish to pay by cheque in a currency other than Pounds Sterling, do contact us to see whether this is possible. There will be a fee for this service.

Delivery

Where possible we aim to despatch goods on the next working day after receiving an order, but there are times when our office is closed.

Posters are carefully packed into strong cardboard tubes.

United Kingdom

For deliveries within the UK we use Royal Mail’s First Class or Standard Parcels service, or courier.

If you purchase online, then UK shipping costs are calculated for you.

Postage and Packing charges for UK delivery:

Poster sets CDs Books
1–5 6–10 1 2+ 1–4 5–9 10+
£3.95 £7.90 £1.95 £2.95 £2.95 £4.95 £6.95

Posters, CDs and books may be packed separately, in which case Postage and Packing costs are calculated individually and added together. In many cases the cost will be less than this.

Overseas

We are able to deliver to any country using Royal Mail‘s International services: International Standard (formerly Airmail) or International Economy (formerly Surface Mail).

If you purchase online, then overseas shipping costs will be calculated for you. For countries in Europe goods will be sent by International Standard; otherwise, goods are sent by International Economy. If you wish to change this, please contact us.

If you prefer, you may place an order in a more traditional way. Please let us know your requirements and we will quote a delivery price.

Delivery times for International Standard are likely to be:

Delivery times for International Economy are likely to be:

Terms

Trade enquiries are welcome.

Customer satisfaction

We like our customers to be completely happy with their purchases.

If for any reason you are not completely satisfied you have the right to cancel your order within 7 working days after receipt of the goods and receive a full refund for the goods.

If the goods have arrived with you in a damaged state or are incorrect we will automatically refund the postage. If however you have simply changed your mind postage and packing will not be refunded.

Our promise to customers

Subject to our returns procedure being followed:

On this page

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PDF documents

Free software to read and print PDF documents may be downloaded from Adobe: Get Adobe Reader

Worldwide sales

Arbelos has delivered to customers in countries around the world:

  • Australia
  • Austria
  • Belgium
  • Brazil
  • Canada
  • China
  • Finland
  • France
  • Germany
  • Hong Kong
  • Hungary
  • Indonesia
  • Ireland
  • Israel
  • Kenya
  • Netherlands
  • New Zealand
  • Poland
  • Portugal
  • Qatar
  • Romania
  • South Africa
  • Sweden
  • Switzerland
  • Thailand
  • Turkey
  • United Arab Emirates
  • United Kingdom
  • United States of America